Website Support Services

Interested in our services at Scruffymonkey?

Let’s have a no-hassle, jargon-free chat and see how we can help. No monkey business!

Website Support Services

Websites require a certain level of upkeep when they go live. We can – and will – stop you from going bananas from just £50 per month.

Whilst we’re proud of our website design skills here at Monkey HQ, what’s really earned us our recognition is our reputation for the ongoing care we provide to our clients once their website has gone live.

We offer a range of packages to support you with your ongoing website functionality, and each one offers complete peace of mind as standard in the form of a detailed report at the start of each month that keeps you up to date with performance and problem solving.

*All of our clients receive a report at the beginning of the month keeping them up to date with their websites performance and peace of mind that Scruffymonkey is keeping their website in tip-top shape!

Free Hosting

Monitoring of malware/hacking attempts

Browser compatibility updates

Full daily backups of your site

24/7 monitoring of website downtime

Website Statistics

Weekly security updates to your site

Wordpress updates

Dependant on Package and for an additional fee

A set number of hours of Scruffymonkey’s time and expertise. All work commences within 2-3 working days

Examples of how are plans are used…

Our clients take advantage of our plans for a wide range of purposes these include:

Adding news and Events

Aq quick SEO win.We make it nice and easy for you to add your latest news and event information.

Adding Products and Services

As your business changes and develops we can make sure your site adapts to these changes so it always up to date.

Latest Vacancies

Many organisations use their time efficiently by sending through ther latest vacancies which we then add to the site with downloadble information packages.

Payments

Payments for our Website Support Plans are all made via direct debit, for a minimum fixed-term contract. Plans can be subject to change, to meet our clients’ specific requirements.

Any More Questions?

We’re just an email or phone call away from further clarification. If there’s anything else you’d like to discuss, please contact us at either: info@scruffymonkey.co.uk or on 01204 214228

Payments are taken once a month on the 1st of each month for the length of your contract (Minimum 6 months). These payments are taken via Direct Debit and will be invoiced for your records.

You can upgrade your chosen plan at any time. If you wish to decrease the package you will need to have fulfilled the initial terms of your original contract (6 months minimum term). You will also need to give us 60 days notice of any service cancellation.

If you have gone beyond the agreed time within your allocated package, we would promptly inform you of the need to charge per hour for the work involved. This would be agreed upfront prior to the work taking place. Hours of work can not be transferred from one month to another.

This would need to be investigated. To do this, we would need to ensure you have all of the necessary access to your website. We may need to transfer it so both you and Scruffymonkey have full access to it.