Hosting
For those who just want hosting with no updates.
Website Support
WordPress website support and maintenance that keeps your website working for you.
We provide friendly, practical website support for organisations that need their WordPress website kept secure, up to date and running smoothly.
Support that keeps your website working
Once your website is live, it still needs care, updates and sensible maintenance to keep it healthy. We look after the technical side of your WordPress website so you can focus on running your business, charity or organisation.
Our website support and maintenance service helps with regular updates, security monitoring, backups, performance checks, content changes and ongoing improvements. You get a friendly team who knows your website and is here when you need help.
Website problems are easier to prevent than fix in a panic. We keep an eye on the important technical details so your website stays safer, more reliable and easier to manage.
With regular support in place, you’ve someone to call when something needs updating, checking or improving.
Support is about more than maintenance
Good website support helps your website grow, not just avoid problems.
WordPress, themes and plugins all need regular updates. They can improve security, fix bugs and keep your website working smoothly with newer software.
As a family-run business, we build relationships that last. You’ll always know who you’re speaking to, and you’ll get honest advice rather than confusing technical jargon.
What our support includes
Select the Best Plan For Your Needs
Frequently asked questions
No. We can support many WordPress websites even if they are hosted elsewhere. If your hosting is causing problems, we’ll explain the issue clearly and recommend the best next step.
Sometimes. We’ll review the website first so we can understand how it has been built and whether there are any risks or limitations of what we can do and advise accordingly.
Response times depend on your support plan and the type of request. Urgent issues are treated differently from routine updates, and we’ll always be clear about what is included. We aim to always have work done in 2-3 working days.
If something breaks or behaves unexpectedly, we’ll investigate the issue and explain the next step in plain English. Where backups are in place, we can also use them to help recover the website if needed.
Yes. We can help with content updates, page edits, new sections, blog posts, resources, images and general website improvements. This is a major advantage for taking one of our packages giving you or your team time to work on your business.
