Galloways

Issue

Galloways is a charity that is dedicated to empowering people with sight loss across the North West.

They reached out to Scruffymonkey when they realised that their existing website had hit the ceiling of what it could do. They’d been on the same platform for years but recognised that this was now holding them back. They’d been working on this themselves, but the time required by a member of their team to update the website was becoming an inefficient use of their skills and time.

Objectives

To create a new website that would grow with the charity

Incorporate the new branding that had been created for the charity, and ensure consistency of style and messaging across the website

Consider the disabilities of the users of the website, and ensure the website was designed appropriately for their needs and to comply with accessibility requirements

Creation of a Digital Hub

Transfer of all appropriate materials from existing site

Improve Fundraising and Donation functionality.

Solution

Scruffymonkey were invited to provide a complete review of the Galloways website taking on board a comprehensive brief. This included ensuring that the website was compliant for vision impairment and had the appropriate tools within it to make the content more accessible. This included the creation of a panel to select the correct accessibility for the viewer. This included:

*  Seizure Safe Profile – clears flashes and reduces colour

*  Vision Impaired Profile – enhances the website’s visuals

*  ADHD Friendly Profile – more focus and fewer distractions

*  Cognitive Disability Profile – assists with reading and focusing

*  Keyboard Navigation – use the website with the keyboard

*  Blind Users Profile – optimises website for screen-readers

The site also included functionality for content adjustments, such as for sizing, colour adjustments, and orientation adjustments, such as a reading guide, ability to hide images and mute sound, stop animations, have enlarged cursor in black or white.

A key element of the site was to include a Digital Hub – an information hub dedicated to providing valuable learning opportunities for individuals affected by sight loss, such as cataracts, Charles Bonnet Syndrome, Myopia and much more.

To aid fundraising, a donations page was created with an immediate ‘Donate Now’ form, making it simple for donors to contribute. In addition, an online shop was created where items such as Christmas Cards could be purchased, or collection tubs and information requested for free. 

One of the biggest benefits for Galloways, on top of their event calendar and self-referral form, was the ‘peace of mind’ that came from having a support contract in place with Scruffymonkey, which included managing tech updates, and ensures they receive the best advice for how best to keep the website current and accessible.

Results

Highly effective website to accommodate visually impaired visitors

Accessible to a wider audience

Easier donation and fundraising tools

Increase in self-referrals.

Ongoing developments in-line with the charity’s evolving objectives.

More time for Galloways staff

All security and maintenance of the website taken care of with monthly reporting provided.

As a sight loss charity, having an accessible website was really important to us, and the team at Scruffymonkey understood that. They were incredibly patient and understanding, guiding us through every step of the process. Their experience helped us manage our expectations and made everything run smoothly. We appreciated their attention to detail and commitment to ensuring the site is user-friendly for people with visual impairments. We’re really happy with the final result and would definitely recommend Scruffymonkey to anyone looking to build an accessible website!

Chelesa Crossley, Business and Development Manager, Galloways

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